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Elasticverse
Observability & Search MSP
The observability & search MSP for GenAI‑native stacks

Make your AI stack observable

Elasticverse helps AI-driven companies and digital platforms scale and secure their infrastructure, observability and vector search systems with expert-managed services built on Elastic and cloud-native technologies.

🔍 Elastic‑native observability & vector search · ☁️ AWS / Azure / GCP · K8s · Terraform · GitOps

At a glance

  • Elastic, observability & GenAI infrastructure managed for you.
  • SLAs for AI reliability, RAG pipelines & vector search performance.
  • Platform engineering mindset — beyond just keeping the lights on.

“We turn noisy logs, metrics, traces & embeddings into resilient, observable AI systems.”

Why Elasticverse?

For AI‑driven companies and digital platforms struggling with observability, vector search and DevOps complexity, Elasticverse delivers a turnkey MSP that integrates Elastic, cloud and GenAI tooling — enabling faster recovery, deeper insights and scalable infrastructure.

Elastic‑native & AI‑first

We provide full‑stack expertise in Elastic, vector search and GenAI pipelines — far beyond generic MSPs.

SLA‑backed AI reliability

We define reliability at the AI layer — RAG latency, search relevance and uptime — not just CPU and disk.

Platform engineering mindset

We build developer platforms with self‑service, GitOps and secure infrastructure baked in.

Trends we ride

AI adoption → Explosive data growth

Every LLM, copilot and RAG system generates massive logs, metrics, traces and embeddings. We make them observable.

Vector search + Elastic

Most teams want AI‑powered search but lack Elastic & retrieval expertise. Elasticverse bridges that gap.

DevOps & infra talent shortage

Instead of building a large platform team, partner with an MSP that owns the stack end‑to‑end.

Observability becomes non‑optional

Incidents cost millions; observability is now a board‑level topic. We deliver managed insights tied to your business.

What Elasticverse runs for you

From Elastic and observability to GenAI search and cloud‑native DevOps, Elasticverse is your one‑stop MSP for AI‑ready infrastructure.

01 · Elastic Stack as a Service

End‑to‑end lifecycle for Elasticsearch, Kibana, Beats & Logstash.

  • • Logs, metrics, traces, APM & anomaly detection
  • • Index lifecycle management, snapshots & tiering
  • • Scaling, upgrades & cost optimization on any platform

02 · Observability & APM

End‑to‑end visibility across apps, services & infrastructure.

  • • OpenTelemetry, Elastic APM & distributed tracing
  • • SLO/SLI setup & performance tuning
  • • Native integrations with AWS, Azure & GCP

03 · GenAI & Vector Search

Elastic‑powered RAG, semantic search & AI observability.

  • • Vector indices, ANN & hybrid retrieval
  • • RAG pipelines for copilots & assistants
  • • Observability for embeddings, latency & fallbacks

04 · Infrastructure & DevOps

Cloud‑native platform engineering, managed for you.

  • • IaC with Terraform, Helm & Ansible
  • • Managed K8s (EKS, AKS, GKE) & CI/CD (GitHub, GitLab, Argo)
  • • Security, RBAC, backups & multi‑env workflows

05 · Cloud Platform Expertise

AWS, Azure & GCP architecture, migration & optimization.

  • • Monitoring, alerting & cost governance
  • • Native integrations (CloudWatch, Azure Monitor, GCP Ops)
  • • Elastic + cloud‑native stack integrations

06 · LLMOps & Platform Engineering

Evolving into full LLMOps & internal developer platforms.

  • • Tracing AI pipelines & LLM inference
  • • Self‑service infra templates & GitOps workflows
  • • Cost‑aware, secure & compliant AI platforms

Productized MSP packages

Start with core observability or go all‑in on GenAI, Elastic and multi‑cloud platform engineering.

Pricing ranges are indicative. Final proposals are tailored to volume, regions & compliance needs.

Core

Core Observability‑as‑a‑Service

For startups & mid‑size teams that need solid Elastic observability.

$2.5K–$5K / mo

  • • Elastic stack setup (Cloud, K8s or on‑prem)
  • • Infra & app dashboards + SLOs
  • • Alerting & on‑call integrations
  • • Index lifecycle & storage tiering
  • • 24×7 health monitoring
Explore Core plan →

Most Popular

Elastic + DevOps Managed Services

For SaaS & product companies scaling aggressively.

$5K–$10K / mo

  • • Everything in Core Observability
  • • Managed K8s (EKS, AKS, GKE)
  • • IaC with Terraform / Helm / Ansible
  • • CI/CD (GitHub, GitLab, Argo)
  • • Security hardening & backup management
Explore Elastic + DevOps plan →

GenAI‑native

GenAI Observability & Vector Search MSP

For AI‑native companies, LLM platforms & RAG workloads.

$7.5K–$15K / mo

  • • Vector search with Elastic (ANN + hybrid)
  • • LLMOps observability (latency, cost, fallbacks)
  • • Prompt tracing & response quality tracking
  • • Elastic ML & anomaly detection
  • • Integrations with LangChain, OpenAI, etc.
Explore GenAI plan →

Enterprise

Enterprise SRE & Platform‑as‑a‑Service

For large organisations with complex infra & strict SLAs.

From $15K / mo

  • • Full Elastic + multi‑cloud + platform DevOps
  • • SOC2‑ready logging, RBAC & audit trails
  • • Aggressive uptime SLAs & business continuity
  • • Dedicated account engineer & monthly reports
  • • Quarterly cost optimization & infra audits
Talk about an Enterprise plan →

SLA‑backed reliability

SLAs cover more than infrastructure availability — we define reliability for RAG pipelines, search quality and developer experience.

Service area
Bronze
Silver
Gold
Incident response
8×5 / 24h
16×5 / 4h
24×7 / 1h
Infra & app monitoring
Baseline alerts
Full‑stack coverage
ML‑powered insights
Updates & patching
Monthly
Bi‑weekly
Weekly w/ canary rollouts
Dedicated engineer
Shared pool
Named PoC
Dedicated architect

Ready to make your GenAI stack observable?

Share a bit about your stack — Elastic footprint, clouds, AI workloads. We’ll respond with a concrete plan, not a generic sales pitch.

  • • Existing observability: Elastic / Datadog / Splunk / other
  • • AI footprint: LLMs, copilots, RAG systems, vector search
  • • Clouds & regions: AWS / Azure / GCP, single vs multi‑cloud
  • • Urgency: incident‑driven, cost optimization or new platform build
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